About us

Otaku Square
Otaku Square is a company situated in the Netherlands that is exceptionally passionate about supporting and distributing Japanese Pop Culture through Europe and the rest of the world. While we are a rapidly growing company, our mission and goal is to deliver exceptional customer service and only the best level of quality to our hundreds of customers around the world.

We are partnered with and recognized by both Good Smile Company and MyFigureCollection as a trusted seller. This means that we have been reviewed both in practice and on paper by many eyes, giving our customers a guarantee that they will never be left empty handed.

Next to our partnerships we have also been involved in sponsoring J-POP events in the Netherlands, such as the foundation for Japanese Pop Culture's AnimeCon.

Do you have any questions with regards to our company? Do not hesitate to e-mail us at service@otakusquare.com, or call us during office hours on +31 85 00 139 55.

For press & media inquiries, please contact press@otakusquare.com. You may of course also call us for such inquiries.

Office hours (business inquiries): monday through friday, 8:00 AM - 21:00 PM CEST.
Office hours (customer service): 24 hours per day, 7 days per week, 365 days per year.

Company history

  • 2018: Otaku Square is founded

    • Otaku Square is founded as a sole proprietorship
    • The first iteration of our website is deployed, built upon open source software
    • The first order is placed
    • Otaku Square becomes a Good Smile Company partner shop
  • 2019: Animecon, LLC and new website

    • The second iteration of our website is deployed, built from the ground up to suit our needs
    • We greet our 100th customer early in the year
    • We sponsor Animecon, a yearly Dutch anime convention and become on of the main sponsors
    • Otaku Square becomes a Kotobukiya official retailer
    • Otaku Square becomes a B.V., in English this simply means LLC
    • Our at-home basement operation is moved to a new office / warehouse in Urk, the Netherlands
    • DPD is added as a shipping option, talks with DHL Express start
    • We greet our 1000th customer late in the year
  • 2020: Upscaling, yet another new website

    • The third and current iteration of our website is deployed, built again from the ground up to facilitate growth
    • Our stock is moved to a warehouse Lekkerkerk, the Netherlands. More room, more capacity!
    • Customer service operation is upscaled to round the clock availability

Are you our next partner?

Are you just like us a company or content creator passionate for pop culture, and have something you want to bring to an European audience? Feel free to contact us with the contact information provided above, we'd be glad to talk. Nothing is too crazy for us to discuss.