What shipping methods are available to me?

What shipping methods are available?

At checkout you will be presented with the shipping options available for your country.

In Europe, we generally offer PostNL, DPD Home and GLS shipping.

Outside Europe, we offer DHL Express and PostNL shipping.

Please note that for customers in the US, shipping with PostNL will be handled by USPS once the parcel enters the country.

Are all shipping methods insured?

Yes, any order we ship out is insured. Within the Netherlands this insurance is provided by us.

Any shipment that leaves the Netherlands is insured by the shipping company.

Is my order eligible for free shipping?

If your shipping address is within the Netherlands, Belgium or Germany, then your order is eligible for free shipping if the total value of a shipment exceeds 50 euros.

If your shipping address is located in France, then your order will be eligible if the total value of a shipment exceeds 200 euros.

For any other country, the free shipping treshold is set to 300 euros, with a discount on premium shipping methods.

Still have questions?

Our customer service is here to help you! We will try to respond to your questions within 24 hours.

Contact our customer service